Email & SMS · Norwich & Norfolk

Email and SMS marketing,
built for revenue, not open rates.

Klaviyo and Mailchimp run properly: a set number of flows, campaigns and SMS sends a month, built for revenue, not open rates. From £800/mo + VAT, six months to prove the work, then rolling.

Buy standalone Also in Growth Bundles
Start with a WhatsApp
See plans and pricing

Fixed monthly price + VAT. Six month proving period, then rolling monthly.

Packages

Email & SMS strategies that drive more revenue.

Fixed flows, campaign emails and SMS sends every month on Klaviyo or Mailchimp. From £800/mo + VAT.

6 month proving period, then rolling monthly

Six months so the work has time to show results, then rolling monthly. Stay because you are seeing results, not because you are tied in. Full scope rules below.

Launch

Early growth

Get the money flows live and send every month.

Who it's for

Local and niche brands, up to £1M turnover, with a list under 10k and no flows live yet. You want welcome and abandoned basket working, plus a couple of proper sends a month.

What to expect

Expect owned revenue to start showing in month one. Welcome and abandoned basket flows earning on autopilot, plus proper monthly campaigns instead of the occasional panic send.

£800
/ month + VAT
Per month · 6 month minimum
Start with a WhatsApp

Tell us your list size and how often customers come back. We will tell you straight if this tier fits, or that email and SMS are not the priority yet.

Already know it fits?

Buy now, start this month Book a strategy call

Growth

Scaling

More flows, more sends, forecastable revenue.

Who it's for

Scaling brands, £1M to £5M turnover, with a list of 10k to 50k. You want the full core flow set plus a weekly-ish send cadence you can forecast against.

What to expect

Expect email and SMS to become a forecastable revenue line. Full core flow set live, a send cadence you can plan around, and segmentation that lifts revenue per send.

£1,300
/ month + VAT
Per month · 6 month minimum
Start with a WhatsApp

Tell us your list size and how often customers come back. We will tell you straight if this tier fits, or that email and SMS are not the priority yet.

Already know it fits?

Buy now, start this month Book a strategy call
Popular

Scale

Category leader

A full lifecycle programme, run every month.

Who it's for

Ambitious brands, £5M+ turnover, with a list over 50k, where email and SMS are a serious revenue line and need testing, segmentation and a busy send calendar.

What to expect

Expect email and SMS to behave like a channel, not an afterthought. Heavy testing, deep segmentation and a busy calendar that keeps list revenue compounding month on month.

£1,750
/ month + VAT
Per month · 6 month minimum
Start with a WhatsApp

Tell us your list size and how often customers come back. We will tell you straight if this tier fits, or that email and SMS are not the priority yet.

Already know it fits?

Buy now, start this month Book a strategy call
Scope

What one price covers.

Every price on this site is per service, for one brand, in one sector or product category. Here is exactly what that means in practice, so you can judge the fit before you spend anything.

Recent output

The same team does your work.

Every service is delivered by the same in-house team that shipped these.

S3 Tax isometric illustration set on brand-purple.
S3 Tax
BelierMotion
About Blank knitwear lifestyle photography in a Copenhagen cafe.
About Blank
Hybrid Performance drinks can motion product loop.
Hybrid PerformanceMotion
Outcomes

What you should expect.

  • Owned-channel revenue that scales without ad spend
  • Higher LTV and stronger repeat purchase rate
  • Consistent inbox placement and healthy sender reputation
  • A programme that keeps working when paid gets expensive
What's included

Solutions built to move the metrics that matter.

Take one service or Growth Bundle the lot. Fixed monthly scope, reported every month.

01

Lifecycle Flows

The always-on flows that quietly generate 30 to 40% of email revenue for the brands that get them right.

  • Welcome, abandoned cart & browse flows
  • Post-purchase, replenishment & winback
  • VIP & loyalty triggers
  • Continual A/B testing
02

Campaigns

Weekly editorial and promotional sends that feel like a brand - not a broadcast.

  • Monthly campaign calendars
  • Design, copy & build
  • Segmentation strategy
  • Send-time & subject-line testing
03

SMS Programmes

High-intent, high-ROI messaging that respects the customer's inbox - and doesn't kill your unsubscribe rate.

  • Klaviyo SMS & Mailchimp SMS setup
  • Compliance & consent flows
  • Automated flows + broadcast campaigns
  • SMS + email orchestration
04

List Growth

The quiet compounding growth engine. On-site capture, giveaways, and paid acquisition of subscribers.

  • Pop-ups & embedded capture (Klaviyo, Mailchimp)
  • Lead magnets & value-first offers
  • SMS keyword & short-code campaigns
  • Referral & viral loops
05

Deliverability

If it doesn't hit the inbox, it doesn't count. We take deliverability seriously so your revenue is protected.

  • SPF, DKIM & DMARC setup
  • Sender reputation monitoring
  • List cleaning & sunsetting
  • Inbox-placement testing
06

Reporting & Strategy

Owned-channel revenue attribution done properly. See what's working, what's decaying, and what's next.

  • Attributed revenue dashboards
  • Flow-level performance reviews
  • Cohort & LTV analysis
  • Quarterly programme strategy
How we work

A repeatable process. No mystery hours.

01

Audit

Platform, flows, list health, and deliverability. We benchmark before we build.

02

Foundations

Core flows built and shipped in weeks, the ones that pay for the subscription first.

03

Cadence

Weekly campaigns, quarterly flow refreshes, and consistent testing.

04

Scale

Grow the list, expand SMS, and layer in loyalty and lifecycle maturity.

Where we work

Norwich and Norfolk first, the rest of the UK remotely.

The Email & SMS subscription is run from Norwich by senior specialists, so Norfolk brands get people who know the local market, the local search results and the local competition. Everything else runs remotely, which means brands anywhere in the UK get the same senior specialists, the same fixed monthly price and the same exact delivery dates.

Norwich and Norfolk

In person when it helps: kickoff, quarterly planning, shoots and workshops across the county.

  • Norwich
  • Great Yarmouth
  • Wymondham
  • Dereham
  • Attleborough
  • Thetford
  • King's Lynn
  • North Walsham
  • Diss
  • Aylsham
  • Cromer
  • Sheringham

Norwich search results

We track the local map pack, the local organic results and the AI answers Norfolk buyers actually see, so the work is aimed at the searches nearest your revenue.

The rest of the UK

Fully remote delivery. Your dashboard, your monthly report, your Slack or WhatsApp thread. No travel line on the invoice.

See pricingFind your plan

Local reading

FAQs

Questions we get asked before people subscribe.

Launch is £800/mo + VAT, Growth is £1,300/mo + VAT and Scale is £1,750/mo + VAT, each with a fixed number of lifecycle flows, campaigns and SMS sends per month. Your Klaviyo or Mailchimp licence is billed separately by the platform.

Both. Klaviyo for ecommerce and SMS-heavy programmes, Mailchimp where you already run it well. We build in your account, so the list, the flows and the data stay yours.

For established ecommerce brands, a well-run lifecycle programme typically drives 20% to 35% of total revenue within a few months, led by welcome, browse and cart recovery, post-purchase and win-back flows. We report revenue per recipient rather than open rates.

Around 5,000 engaged subscribers is where flows start paying for the subscription comfortably. Below that we usually recommend pairing this with SEO or Ads so the list grows while the flows are built.

Month one is account setup, deliverability checks and your master template. After that: Launch gives 2 flows, 2 campaign emails and 1 SMS a month, Growth gives 4 flows, 4 emails and 2 SMS, Scale gives 6 flows, 8 emails and 4 SMS, plus segmentation and a revenue report on every tier.

An initial six month proving period, then rolling monthly with 30 days notice. Everything is built inside your own Klaviyo or Mailchimp account, so the flows, templates and list stay yours if you leave.

Yes. Email and SMS is our most local-friendly service because it runs on the list you already own. Norwich and Norfolk retailers, hospitality venues and ecommerce brands use it to turn existing customers into repeat revenue, from £800/mo + VAT.

Yes. We segment by town, postcode and store or venue where the data supports it, so Norwich subscribers can get different offers, opening hours and events from the rest of your UK list.

Still deciding? Start with a WhatsApp for a straight recommendation, or read the full FAQs.

Related subscriptions

Pair Email & SMS with SEO, Ads or Creative Production.

Growth Bundle & save
Add Email & SMS to a Growth Bundle
Related services
Other standalone subscriptions
Before you subscribe
Answers to common subscription questions
Before you buy

The guides that answer the questions people ask us here.

Read first
Guides behind this decision
Norwich & Norfolk
Local prices and local search
Decide
Prices, terms and a straight answer
Monthly reporting

Every month, one report. No padded decks.

This service reports in your dashboard: what shipped, what it moved, what is next. Here is a sample month.

mesmerise. dashboard / reports / march 2026Sample
All reports
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Mar2026

Monthly progress report

March 2026

Email & SMS
01

Email & SMS

Email revenue

£24,140

Emails sent

48,200

Email open rate

46.2%

How these numbers have moved over the last 12 reports.

Email revenue

Email revenue shown per month, measured in gbp (£).

Emails sent

Emails sent shown per month, measured in volume.

Email open rate

Email open rate shown per month, measured in percent.

02

Other highlights

Returning visitors

38.4%

How these numbers have moved over the last 12 reports.

Returning visitors

Returning visitors shown per month, measured in percent.

03

Highlights

  • Against the agreed goal: 184 qualified enquiries, up 22.4% year on year.
  • The move came from the three money pages rewritten in January now holding page one, and a cleaner enquiry form.
  • Decision needed: confirm the next three target pages so we brief them this week.
04

Email & SMS

  • Abandoned basket and browse abandon flows rebuilt, 4 campaign emails and 2 SMS sends delivered.
  • £24,140 attributed to email and SMS, up 27.3% year on year.
  • List health: 1,840 net new subscribers, 46.2% open rate, unsubscribes down to 0.18%.
05

Next month

  • Push the three commercial pages sitting in positions four to seven.
  • Build and launch the post-purchase cross-sell flow.
  • Publish the two comparison guides already drafted.
  • From you: sign off the guide drafts by the 8th so publishing stays on schedule.

Exactly what you see in your dashboard. The template is generated from your plan and your brief, sample numbers shown, your report uses your own data pulled from your analytics, search and email platforms.

Your list is worth more than it's earning.

Buy a flow build or plug into a Partnership and we'll ship your first automations inside a fortnight, revenue tracked from day one. Curious what your list could really do? WhatsApp us your ESP and we'll ballpark the uplift.

See services Start with a WhatsApp Book a 15-min email review

Six-month proving period, then monthly rolling. No 12-month lock-in. Need a quiet month? Pause twice a year instead of cancelling, and keep your price and progress.