Email & SMS

An email marketing agency that owns the inbox.

A UK email marketing agency running Klaviyo and Mailchimp properly. A set number of lifecycle flows, campaigns and SMS sends every month, built for revenue, not open rates.

Buy standalone Also in Growth Bundles

Fixed monthly price + VAT, per service, for one brand in one sector or product category. Three month proving period, then rolling monthly. Nothing to fill in before you buy.

Recent output

The work behind the words.

Every service is delivered by the same in-house team that shipped these.

Park Farm HotelMotion
BelierMotion
About Blank knitwear lifestyle photography in a Copenhagen cafe.
About Blank
Malford of London tailoring campaign in a period Chelsea street.
Malford of London
Outcomes

What you should expect.

  • Owned-channel revenue that scales without ad spend
  • Higher LTV and stronger repeat purchase rate
  • Consistent inbox placement and healthy sender reputation
  • A programme that keeps working when paid gets expensive
Packages

Email & SMS strategies that drive more revenue.

Recurring monthly programmes on Klaviyo or Mailchimp. Account setup and master template in month one, then a fixed number of flows, campaign emails and SMS sends every month. From £800/mo + VAT.

3 month proving period, then rolling monthly

Every subscription runs for an initial three months so the work has time to show results, then rolls monthly. Stay because you're seeing results, not because you're tied into a contract.

Each tier is priced per service, for one brand in one sector or product category, at the volumes listed on the card. Extra categories, locations or brands sit on a higher tier or a second subscription, and we price that with you before you buy.

Launch

Get the money flows live and send every month.

Who it's for
Early growth

Local and niche brands, £250k to £1M turnover, with a list under 10k and no flows live yet. You want welcome and abandoned basket working, plus a couple of proper sends a month.

What to expect

Expect owned revenue to start showing in month one. Welcome and abandoned basket flows earning on autopilot, plus proper monthly campaigns instead of the occasional panic send.

£800
/ month + VAT
Per month · 3 month minimum

Growth

More flows, more sends, forecastable revenue.

Who it's for
Scaling

Scaling brands, £1M to £5M turnover, with a list of 10k to 50k. You want the full core flow set plus a weekly-ish send cadence you can forecast against.

What to expect

Expect email and SMS to become a forecastable revenue line. Full core flow set live, a send cadence you can plan around, and segmentation that lifts revenue per send.

£1,300
/ month + VAT
Per month · 3 month minimum
Popular

Scale

A full lifecycle programme, run every month.

Who it's for
Category leader

Ambitious brands, £5M+ turnover, with a list over 50k, where email and SMS are a serious revenue line and need testing, segmentation and a busy send calendar.

What to expect

Expect email and SMS to behave like a channel, not an afterthought. Heavy testing, deep segmentation and a busy calendar that keeps list revenue compounding month on month.

£1,750
/ month + VAT
Per month · 3 month minimum
Scope

What one price covers.

Every price on this site is per service, for one brand, in one sector or product category. Here is exactly what that means in practice, so you can judge the fit before you spend anything.

  • One service at a time

    SEO & AI Visibility, Email & SMS, Creative Production and Google Ads are each priced on their own. A Growth Bundle is one tier of three of them on a single monthly price, not an all-you-can-eat pass.

  • One brand, one sector or product category

    Each subscription is aimed at one business, in one sector, pushing one product category or service line. That focus is exactly why it works: the budget lands behind a set of pages, keywords and offers instead of being spread thin.

  • Fixed volumes, published up front

    Every tier lists exact monthly volumes: pages optimised, backlinks placed, flows and campaigns built, assets edited. Those volumes are what your price buys, so there are no mystery hours in either direction.

  • More scope, more subscription

    Adding a second product category, a second location or a sister brand means either a higher tier or a second subscription. We price that before you buy, and we will point you at the cheaper of the two.

  • We check the maths with you first

    Low order values need volume to work. If you sell a £60 product line, a £1,250 a month subscription has to generate around 42 extra orders a month at a 50% margin just to wash its face, so we will look at your average order value, margin and conversion rate and either pick the category most likely to clear it, or tell you honestly to wait.

A worked example, so nothing is a surprise

Say you sell £60 accessories with a 50% margin. SEO Launch AI at £1,250 a month needs about 42 extra orders a month to break even on gross profit, which is realistic for one focused category with genuine search demand, and unrealistic if we are asked to cover eleven categories at once. So we scope it to the category with the best demand and margin, prove it, then widen. If the numbers cannot work yet, we say so before you pay.

Straight answer

Know what your list should be earning

Tell us your list size and platform. We will say which flows are missing, what they typically add, and which tier to start on.

Monthly + VAT. Three month proving period, then rolling monthly. No 12-month lock-in.

What's included

Solutions built to move the metrics that matter.

Take one service or Growth Bundle the lot. Fixed monthly scope, spelt out up front, reported on every month.

01

Lifecycle Flows

The always-on flows that quietly generate 30 to 40% of email revenue for the brands that get them right.

  • Welcome, abandoned cart & browse flows
  • Post-purchase, replenishment & winback
  • VIP & loyalty triggers
  • Continual A/B testing
02

Campaigns

Weekly editorial and promotional sends that feel like a brand - not a broadcast.

  • Monthly campaign calendars
  • Design, copy & build
  • Segmentation strategy
  • Send-time & subject-line testing
03

SMS Programmes

High-intent, high-ROI messaging that respects the customer's inbox - and doesn't kill your unsubscribe rate.

  • Klaviyo SMS & Mailchimp SMS setup
  • Compliance & consent flows
  • Automated flows + broadcast campaigns
  • SMS + email orchestration
04

List Growth

The quiet compounding growth engine. On-site capture, giveaways, and paid acquisition of subscribers.

  • Pop-ups & embedded capture (Klaviyo, Mailchimp)
  • Lead magnets & value-first offers
  • SMS keyword & short-code campaigns
  • Referral & viral loops
05

Deliverability

If it doesn't hit the inbox, it doesn't count. We take deliverability seriously so your revenue is protected.

  • SPF, DKIM & DMARC setup
  • Sender reputation monitoring
  • List cleaning & sunsetting
  • Inbox-placement testing
06

Reporting & Strategy

Owned-channel revenue attribution done properly. See what's working, what's decaying, and what's next.

  • Attributed revenue dashboards
  • Flow-level performance reviews
  • Cohort & LTV analysis
  • Quarterly programme strategy
How we work

A repeatable process. No mystery hours.

01

Audit

Platform, flows, list health, and deliverability. We benchmark before we build.

02

Foundations

Core flows built and shipped in weeks, the ones that pay for the subscription first.

03

Cadence

Weekly campaigns, quarterly flow refreshes, and consistent testing.

04

Scale

Grow the list, expand SMS, and layer in loyalty and lifecycle maturity.

FAQs

Questions we get asked before people subscribe.

How much does email and SMS marketing cost?

Launch is £800/mo + VAT, Growth is £1,300/mo + VAT and Scale is £1,750/mo + VAT, each with a fixed number of lifecycle flows, campaigns and SMS sends per month. Your Klaviyo or Mailchimp licence is billed separately by the platform.

Do you work in Klaviyo or Mailchimp?

Both. Klaviyo for ecommerce and SMS-heavy programmes, Mailchimp where you already run it well. We build in your account, so the list, the flows and the data stay yours.

What results should email and SMS deliver?

For established ecommerce brands, a well-run lifecycle programme typically drives 20% to 35% of total revenue within a few months, led by welcome, browse and cart recovery, post-purchase and win-back flows. We report revenue per recipient rather than open rates.

How big does my list need to be?

Around 5,000 engaged subscribers is where flows start paying for the subscription comfortably. Below that we usually recommend pairing this with SEO or Ads so the list grows while the flows are built.

What lands in month one, and what lands every month after?

Month one is account setup, deliverability checks and your master template. After that: Launch gives 2 flows, 2 campaign emails and 1 SMS a month, Growth gives 4 flows, 4 emails and 2 SMS, Scale gives 6 flows, 8 emails and 4 SMS, plus segmentation and a revenue report on every tier.

Is there a minimum term, and who keeps the flows?

An initial three month proving period, then rolling monthly with 30 days notice. Everything is built inside your own Klaviyo or Mailchimp account, so the flows, templates and list stay yours if you leave.

Still deciding? WhatsApp us for a straight recommendation, or read the full FAQs.

Monthly reporting

Every month, one report. No padded decks.

This service reports in your dashboard: what shipped, what it moved, what is next. Here is a sample month.

mesmerise. dashboard / reports / march 2026Sample
All reports
Download PDF
Mar2026

Monthly progress report

March 2026

Email & SMS
01

Email & SMS

Email revenue

£24,140

Emails sent

48,200

Email open rate

46.2%

How these numbers have moved over the last 12 reports.

Email revenue

Emails sent

Email open rate

02

Other highlights

Returning visitors

38.4%

How these numbers have moved over the last 12 reports.

Returning visitors

03

Highlights

  • Against the agreed goal: 184 qualified enquiries, up 22.4% year on year.
  • The move came from the three money pages rewritten in January now holding page one, and a cleaner enquiry form.
  • Decision needed: confirm the next three target pages so we brief them this week.
04

Email & SMS

  • Abandoned basket and browse abandon flows rebuilt, 4 campaign emails and 2 SMS sends delivered.
  • £24,140 attributed to email and SMS, up 27.3% year on year.
  • List health: 1,840 net new subscribers, 46.2% open rate, unsubscribes down to 0.18%.
05

Next month

  • Push the three commercial pages sitting in positions four to seven.
  • Build and launch the post-purchase cross-sell flow.
  • Publish the two comparison guides already drafted.
  • From you: sign off the guide drafts by the 8th so publishing stays on schedule.

Exactly what you see in your dashboard. The template is generated from your plan and your brief, sample numbers shown, your report uses your own data pulled from your analytics, search and email platforms.

Your list is worth more than it's earning.

Buy a flow build or plug into a Partnership and we'll ship your first automations inside a fortnight, revenue tracked from day one. Curious what your list could really do? WhatsApp us your ESP and we'll ballpark the uplift.

Three-month proving period, then monthly rolling. No 12-month lock-in. Need a quiet month? Pause twice a year instead of cancelling, and keep your price and progress.