AI work that ends in something running,
not a deck.
Most SMEs are one workshop and forty slides into AI, and no further. We find the few use cases worth the effort, build them, then train your people. Priced on application, delivered in days not quarters.
Priced on application. Send the brief, get one fixed number + VAT in writing, usually inside 24 hours.
Three sprint bands. One fixed quote for yours.
Fixed fees against a written scope, half to start and half on delivery. Pick the band that fits and we quote it straight.
Price on application, fixed the moment it is scoped
These bands show the shape of the work, not a price list. Book a call, we agree the scope in writing, then one fixed fee + VAT: 50% to start, 50% at go-live. Anything ongoing is scoped in the same conversation.
Diagnose
For SMEs who know AI matters, have no idea where to start, and do not want a £15,000 discovery project to find out.
Local and niche businesses, up to £1M turnover. No in-house AI or data lead, plenty of manual process.
Expect to know, inside 10 working days, the three to five things worth doing, what each one saves, and what each one costs.
Quoted on how many processes and people are in scope. Our lightest band, and by design the cheapest way to find out whether any of this is worth doing.
- Typical scope, this is what moves the quote
- Typically around 10 working days from kick-off to readout
- Process, data and tool stack mapping
- Interviews with roughly 3 to 5 of your team
- 3 to 5 prioritised use cases with expected saving
- Always included, whatever we scope
- Maturity score across data, process, skills, governance
- Build, buy or skip verdict on every use case
- Written report plus recorded 60-minute readout
- Costed 90 day implementation plan
- Sprint fee credited if you commission the build within 60 days
Free kick-off strategy sessionA specialist maps your first 90 days, priorities, quick wins and delivery dates, before any work starts
We scope it on the call, then send one fixed number plus VAT in writing.
Implement
For SMEs who already know what is broken and want it automated properly, once, by someone senior.
Scaling businesses, £1M to £5M turnover. Real volume, real admin load, and a team ready to change how it works.
Expect two to four live automations in production, your people trained on them, and a written policy that keeps it safe.
Quoted on how many workflows we build and what they integrate with. Agreed in writing, then the number does not move inside that scope.
- Everything in Diagnose, plus, typical scope
- Typically 4 to 6 weeks of delivery, not just recommendations
- Usually 2 to 4 workflow automations built and launched
- One internal assistant trained on your own documents
- Integrations across the CRM, finance and operations tools you use
- Always included, whatever we scope
- Data clean-up so the output can be trusted
- AI acceptable use policy and data handling rules
- Role-based team training, recorded
- Runbooks and prompt library handed over
- Before and after measurement on hours and errors
Free kick-off strategy sessionA specialist maps your first 90 days, priorities, quick wins and delivery dates, before any work starts
We scope it on the call, then send one fixed number plus VAT in writing.
Embed
For businesses rebuilding how a whole function works, with governance solid enough to show a client, an insurer or an auditor.
Ambitious businesses, £5M+ turnover, or anyone in a regulated or tender-heavy sector where evidence matters.
Expect a function that runs differently: automated end to end, documented, governed, and owned by a named person inside your business.
Full-function rebuilds are always scoped first, often in phases: phase one fixed and delivered, later phases priced once the first is live.
- Everything in Implement, plus, typical scope
- Typically 8 to 10 weeks of delivery across a full function
- End-to-end workflow rebuild, not point automations
- Multiple assistants with role-based access
- Bespoke integrations where no off-the-shelf one exists
- Always included, whatever we scope
- Governance pack: policy, risk register, decision log
- EU AI Act exposure assessment and record keeping
- ISO/IEC 42001 aligned control checklist
- Company-wide training plus a named internal owner
- Board-ready summary of cost, saving and risk
Free kick-off strategy sessionA specialist maps your first 90 days, priorities, quick wins and delivery dates, before any work starts
We scope it on the call, then send one fixed number plus VAT in writing.
Scoped first, then priced. In writing.
Consulting priced off a menu is how you end up paying for slides. We scope the sprint against your processes, then fix the fee.
- Step 01Send us the messy version
A screenshot, a link or two lines on what it has to do. No brief document, no forms, no discovery fee.
- Step 02One 30-minute scope call
We pin down what is in, what is out and what it connects to. On WhatsApp instead if you prefer.
- Step 03Fixed quote, usually inside 24 hours
One number plus VAT, the deliverables and the dates. It does not move inside that signed scope.
No day rates and no charge to get the quote. Commission a Custom Software & Portals build with us within 60 days of a Diagnose sprint and we credit the sprint fee against the build.
How the fee is built up.
Nothing hidden and nothing bolted on later. Open this for how the fees are put together and what sits inside each one.
Recent output
The same team does your work.
Every service is delivered by the same in-house team that shipped these.



What you should expect.
- Hours returned to your team every week, measured before and after
- A ranked roadmap you could hand to any operations lead tomorrow
- Written guardrails, so staff know exactly what is allowed
- Fewer manual errors in quoting, admin and reporting
- A tool stack that is smaller, cheaper and joined up
- Evidence you can show a client or an auditor when they ask about AI
Solutions built to move the metrics that matter.
Fixed scope, fixed fee, agreed in writing. Quoted rather than pre-packaged, never part of a Growth Bundle.
Consultation that starts with your P&L, not the tech
We begin where the money and the hours actually go: quoting, admin, onboarding, reporting, customer service, stock. AI is only interesting where it removes a real cost or a real bottleneck, so that is the only place we look.
- Interviews with the people who do the work, not just the owner
- Process and data mapping across your current stack
- Maturity read on data, process, skills and governance
- Honest verdict where the answer is not AI at all
Implementation recommendations, ranked and costed
You get a shortlist, not a wish list. Each use case carries the hours or the cost it saves, the effort to build it, the risk it carries and a build, buy or skip call. Prices attached, so the roadmap is a decision document rather than reading material.
- 3 to 5 prioritised use cases with expected saving
- Build, buy or skip on every one
- Tool and model selection with no reseller commission
- 90 day plan with fixed prices per phase
Implementation, done by the people who scoped it
The part most consultancies hand back to you in a deck. We build the automations, wire the tools into your existing systems, write the prompts and internal assistants, migrate the data and sit with the team that will use it until it sticks.
- Workflow automation across your existing tools
- Internal assistants trained on your own documents
- Data clean-up and structure so the output is trustworthy
- Team training, plus a plain-English runbook
Guardrail consulting, so this does not end badly
The unglamorous work that decides whether AI in your business is an asset or an incident. Which tools staff may use, what data must never be pasted into them, who signs off customer-facing output, and what you can evidence if a client or an auditor asks.
- Acceptable use policy your team will actually read
- Data handling rules aligned to ICO guidance and UK GDPR
- Human sign-off points on anything customer facing
- EU AI Act exposure check and record keeping, where it applies
Digital consulting beyond AI
Half of what holds an SME back is not artificial intelligence, it is four systems that do not talk to each other and a spreadsheet holding the business together. We will say so, and we will fix that first.
- Tool stack audit and consolidation, with licence savings
- Integration mapping between CRM, finance and operations
- Reporting and single-source-of-truth design
- Vendor selection support, unpaid and unaffiliated
Training that outlives the engagement
Adoption is where AI projects quietly die. We train the specific people who will use each workflow, in their own tools, on their own examples, and leave them documentation they can hand to the next hire.
- Role-based sessions, recorded for new starters
- Prompt libraries built from your real tasks
- Runbooks for every automation we ship
- A named internal owner agreed before we leave
A repeatable process. No mystery hours.
Kick-off, 60 minutes
One call with the two of us. Goals, constraints, systems, and the processes you already know are broken. Access requested in writing, nothing else asked of you yet.
Audit, days 2 to 6
Short interviews with the people doing the work, a look inside your systems and data, and a benchmark against what comparable SMEs in your sector have automated.
Roadmap, days 7 to 10
Scored use cases, build, buy or skip calls, guardrail recommendations and a costed 90 day plan. Delivered as a written report plus a recorded 60 minute readout.
Implement, weeks 2 to 6
If you want the work done, we do it. Automations built, tools connected, assistants trained on your documents, policies written, team trained on the parts they touch.
Measure and hand over
Hours returned, errors removed, cost per task before and after. Source files, prompts, policies and runbooks handed to you, in your own accounts.
Advisory, only if you want it
Keep a senior on tap for the next wave: new use cases, model changes, staff questions and governance upkeep. Shape and cost agreed against what the sprint actually uncovered.
Norwich and Norfolk first, the rest of the UK remotely.
Digital and AI consulting is run from Norwich by senior specialists, so Norfolk brands get people who know the local market, the local search results and the local competition. Everything else runs remotely, which means brands anywhere in the UK get the same senior specialists, the same fixed monthly price and the same exact delivery dates.
Norwich and Norfolk
In person when it helps: kickoff, quarterly planning, shoots and workshops across the county.
- Norwich
- Great Yarmouth
- Wymondham
- Dereham
- Attleborough
- Thetford
- King's Lynn
- North Walsham
- Diss
- Aylsham
- Cromer
- Sheringham
Norwich search results
We track the local map pack, the local organic results and the AI answers Norfolk buyers actually see, so the work is aimed at the searches nearest your revenue.
The rest of the UK
Fully remote delivery. Your dashboard, your monthly report, your Slack or WhatsApp thread. No travel line on the invoice.
Digital and AI consulting, answered straight.
Prices, timelines, guardrails and what happens to the work when we leave.
Price on application, in three bands: Diagnose for a 10 working day audit and roadmap, Implement to build and launch the first automations, and Embed for a full workflow rebuild with training and governance. Scope decides the fee, so we agree what is in, then quote one fixed number + VAT paid 50/50, and it does not move inside that signed scope. Monthly advisory afterwards is optional, from £950/mo + VAT.
The sprints are one-off fixed fees, paid 50% to start and 50% on delivery. Only the optional advisory afterwards is monthly, and it carries the same terms as our other subscriptions: a six month proving period, then rolling monthly with 30 days notice. You are never obliged to take it.
A written report you could hand to a new operations director: your current tool and data map, a scored maturity read across data, process, skills and governance, a ranked shortlist of AI use cases with the hours or cost each one saves, what to build, what to buy and what to skip, and a 90 day implementation plan with prices. Plus a 60 minute readout with the two of us, recorded.
Guardrails are the boring, essential part: which tools staff may use, what data may never be pasted into them, who approves AI-generated output before it reaches a customer, how you log what the tools decided, and how you handle a bad answer. We write them as a short usable policy rather than a 40 page document, aligned to ICO guidance on AI and data protection and the ISO/IEC 42001 control areas, and we train your team on them.
It can, even from the UK, if you sell into the EU or use AI output there. The Act came into force in August 2024 and has been phasing in since, with prohibitions live from February 2025 and general purpose model duties from August 2025. Most SME use, drafting, summarising, internal automation, is low risk and needs transparency and record keeping rather than certification. We tell you plainly which category you sit in and what evidence to keep, and we will say when the honest answer is that nothing extra is required.
Both, and the implementation is the point. Advice you have to hire someone else to action is half a job. On Implement and Embed we build the automations, connect the tools, write the prompts and internal assistants, migrate the data and train the people who will use it day to day.
We use what fits: the major model providers, automation platforms and whatever already sits in your stack. We take no commission and resell nothing, so if the right answer is a £20/mo tool rather than a build, that is what we recommend. Any third-party licence is billed to you directly by that vendor at their list price.
Not in our experience, and we will not sell it that way. The work that AI reliably absorbs is the repetitive middle: data entry, first drafts, triage, chasing, reformatting. We measure the sprint on hours returned to your team and errors removed, not headcount cut.
Diagnose runs 10 working days and needs about three hours of your time: a kick-off, two or three short interviews with the people who do the work, and the readout. Implement runs four to six weeks, Embed eight to ten. Everything is kept short and scheduled around you, so nobody loses a day to a workshop.
You do. Prompts, automations, documentation, policies and any code we write are handed over on delivery, in your own accounts, along with a plain-English runbook so your team can maintain them without us.
Yes. Kick-offs, interviews and readouts can be done in person across Norwich and Norfolk, or entirely remote and recorded if that suits you better. Everything else runs remotely, and we work with clients across the UK the same way.
Still deciding? Start with a WhatsApp for a straight recommendation, or read the full FAQs.
Once you know what to build, build it.
- Custom Software & Portals, quoted on scopeDashboards, client portals and internal tools on one fixed build fee, live in weeks.
- Website Development, quoted on your briefA new site or storefront built on an AI-native front end with Shopify or WooCommerce behind it.
- WordPress Hosting & Maintenance from £79/mo + VATManaged UK hosting, backups, patching and a monthly edit allowance.
- SEO & AI Visibility from £1,500/mo + VATRank in Google and get cited in ChatGPT, Perplexity and AI Overviews.
- How to get cited by AI searchWhat actually makes an answer engine quote your business rather than a competitor.
- AI Overviews and lost clicksWhat changed in search results, and what it means for SME traffic.
The guides that answer the questions people ask us here.
- Guide: what is generative engine optimisation (GEO)?The plain-English definition of GEO, how it differs from SEO, and the four levers that decide who AI assistants cite.
- Guide: measure your AI search visibilityThe fixed prompt set, monthly citation log and share-of-answer metric that make AI search measurable.
- Guide: AI search visibility for Norfolk brandsHow local brands get named in ChatGPT, Gemini and AI Overviews when someone asks for a supplier near them.
- Norwich and Norfolk marketing guidesEvery local guide in one hub: real Norwich prices, agency buying checklists and AI visibility for Norfolk brands.
- Guide: Norwich versus London agency pricingThe same scope priced in both cities, and what the difference actually buys you in senior time.
- Guide: AI search visibility for Norfolk brandsHow local brands get named in ChatGPT, Gemini and AI Overviews when someone asks for a supplier near them.
- Growth Bundle pricing: £2,835, £4,545 and £6,975/mo + VATSEO, Email and SMS and Google Ads bundled at 10% below the same three tiers bought apart. Real savings of £315, £505 and £750.
- Plan Finder: get matched in about 60 secondsFive short questions on stage, turnover, priorities and budget, then the exact plan we would pick across every service we sell.
- Send your site and get a straight recommendationWhatsApp, email or a 15 minute call. We reply with the tier we would honestly pick, or tell you to wait.
Send us the job nobody wants to do.
Tell us the process that eats the most hours in your week. We will tell you straight whether AI fixes it, roughly what it saves, which sprint gets you there and what it costs. Usually the same working day.
Six-month proving period, then monthly rolling. No 12-month lock-in. Need a quiet month? Pause twice a year instead of cancelling, and keep your price and progress.