Digital & AI Consulting

AI work that ends in something running,
not a deck.

Most SMEs are one workshop and forty slides into AI, and no further. We find the few use cases worth the effort, build them, then train your people. Priced on application, delivered in days not quarters.

Buy standalone Price on application

Priced on application. Send the brief, get one fixed number + VAT in writing, usually inside 24 hours.

Sprint bands

Three sprint bands. One fixed quote for yours.

Fixed fees against a written scope, half to start and half on delivery. Pick the band that fits and we quote it straight.

Price on application, fixed the moment it is scoped

These bands show the shape of the work, not a price list. Book a call, we agree the scope in writing, then one fixed fee + VAT: 50% to start, 50% at go-live. Anything ongoing is scoped in the same conversation.

Diagnose

Early growth

For SMEs who know AI matters, have no idea where to start, and do not want a £15,000 discovery project to find out.

Who it's for

Local and niche businesses, up to £1M turnover. No in-house AI or data lead, plenty of manual process.

What to expect

Expect to know, inside 10 working days, the three to five things worth doing, what each one saves, and what each one costs.

POA
Fixed sprint fee, quoted on scope

Quoted on how many processes and people are in scope. Our lightest band, and by design the cheapest way to find out whether any of this is worth doing.

Quote a Diagnose sprint Start with a WhatsApp

We scope it on the call, then send one fixed number plus VAT in writing.

Most popular

Implement

Scaling

For SMEs who already know what is broken and want it automated properly, once, by someone senior.

Who it's for

Scaling businesses, £1M to £5M turnover. Real volume, real admin load, and a team ready to change how it works.

What to expect

Expect two to four live automations in production, your people trained on them, and a written policy that keeps it safe.

POA
Fixed sprint fee, quoted on scope

Quoted on how many workflows we build and what they integrate with. Agreed in writing, then the number does not move inside that scope.

Book an Implement sprint Start with a WhatsApp

We scope it on the call, then send one fixed number plus VAT in writing.

Embed

Category leader

For businesses rebuilding how a whole function works, with governance solid enough to show a client, an insurer or an auditor.

Who it's for

Ambitious businesses, £5M+ turnover, or anyone in a regulated or tender-heavy sector where evidence matters.

What to expect

Expect a function that runs differently: automated end to end, documented, governed, and owned by a named person inside your business.

POA
Fixed sprint fee, quoted on scope

Full-function rebuilds are always scoped first, often in phases: phase one fixed and delivered, later phases priced once the first is live.

Scope an Embed sprint Start with a WhatsApp

We scope it on the call, then send one fixed number plus VAT in writing.

How pricing works

Scoped first, then priced. In writing.

Consulting priced off a menu is how you end up paying for slides. We scope the sprint against your processes, then fix the fee.

  1. Step 01
    Send us the messy version

    A screenshot, a link or two lines on what it has to do. No brief document, no forms, no discovery fee.

  2. Step 02
    One 30-minute scope call

    We pin down what is in, what is out and what it connects to. On WhatsApp instead if you prefer.

  3. Step 03
    Fixed quote, usually inside 24 hours

    One number plus VAT, the deliverables and the dates. It does not move inside that signed scope.

No day rates and no charge to get the quote. Commission a Custom Software & Portals build with us within 60 days of a Diagnose sprint and we credit the sprint fee against the build.

Pricing detail

How the fee is built up.

Nothing hidden and nothing bolted on later. Open this for how the fees are put together and what sits inside each one.

Recent output

The same team does your work.

Every service is delivered by the same in-house team that shipped these.

S3 Tax isometric illustration set on brand-purple.
S3 Tax
BelierMotion
Larry's Pizzeria clipboard menu print design.
Larry's Pizzeria
Hatch Brenner Solicitors building with the Norwich landmark mural.
Hatch Brenner
Outcomes

What you should expect.

  • Hours returned to your team every week, measured before and after
  • A ranked roadmap you could hand to any operations lead tomorrow
  • Written guardrails, so staff know exactly what is allowed
  • Fewer manual errors in quoting, admin and reporting
  • A tool stack that is smaller, cheaper and joined up
  • Evidence you can show a client or an auditor when they ask about AI
What's included

Solutions built to move the metrics that matter.

Fixed scope, fixed fee, agreed in writing. Quoted rather than pre-packaged, never part of a Growth Bundle.

01

Consultation that starts with your P&L, not the tech

We begin where the money and the hours actually go: quoting, admin, onboarding, reporting, customer service, stock. AI is only interesting where it removes a real cost or a real bottleneck, so that is the only place we look.

  • Interviews with the people who do the work, not just the owner
  • Process and data mapping across your current stack
  • Maturity read on data, process, skills and governance
  • Honest verdict where the answer is not AI at all
02

Implementation recommendations, ranked and costed

You get a shortlist, not a wish list. Each use case carries the hours or the cost it saves, the effort to build it, the risk it carries and a build, buy or skip call. Prices attached, so the roadmap is a decision document rather than reading material.

  • 3 to 5 prioritised use cases with expected saving
  • Build, buy or skip on every one
  • Tool and model selection with no reseller commission
  • 90 day plan with fixed prices per phase
03

Implementation, done by the people who scoped it

The part most consultancies hand back to you in a deck. We build the automations, wire the tools into your existing systems, write the prompts and internal assistants, migrate the data and sit with the team that will use it until it sticks.

  • Workflow automation across your existing tools
  • Internal assistants trained on your own documents
  • Data clean-up and structure so the output is trustworthy
  • Team training, plus a plain-English runbook
04

Guardrail consulting, so this does not end badly

The unglamorous work that decides whether AI in your business is an asset or an incident. Which tools staff may use, what data must never be pasted into them, who signs off customer-facing output, and what you can evidence if a client or an auditor asks.

  • Acceptable use policy your team will actually read
  • Data handling rules aligned to ICO guidance and UK GDPR
  • Human sign-off points on anything customer facing
  • EU AI Act exposure check and record keeping, where it applies
05

Digital consulting beyond AI

Half of what holds an SME back is not artificial intelligence, it is four systems that do not talk to each other and a spreadsheet holding the business together. We will say so, and we will fix that first.

  • Tool stack audit and consolidation, with licence savings
  • Integration mapping between CRM, finance and operations
  • Reporting and single-source-of-truth design
  • Vendor selection support, unpaid and unaffiliated
06

Training that outlives the engagement

Adoption is where AI projects quietly die. We train the specific people who will use each workflow, in their own tools, on their own examples, and leave them documentation they can hand to the next hire.

  • Role-based sessions, recorded for new starters
  • Prompt libraries built from your real tasks
  • Runbooks for every automation we ship
  • A named internal owner agreed before we leave
How we work

A repeatable process. No mystery hours.

01

Kick-off, 60 minutes

One call with the two of us. Goals, constraints, systems, and the processes you already know are broken. Access requested in writing, nothing else asked of you yet.

02

Audit, days 2 to 6

Short interviews with the people doing the work, a look inside your systems and data, and a benchmark against what comparable SMEs in your sector have automated.

03

Roadmap, days 7 to 10

Scored use cases, build, buy or skip calls, guardrail recommendations and a costed 90 day plan. Delivered as a written report plus a recorded 60 minute readout.

04

Implement, weeks 2 to 6

If you want the work done, we do it. Automations built, tools connected, assistants trained on your documents, policies written, team trained on the parts they touch.

05

Measure and hand over

Hours returned, errors removed, cost per task before and after. Source files, prompts, policies and runbooks handed to you, in your own accounts.

06

Advisory, only if you want it

Keep a senior on tap for the next wave: new use cases, model changes, staff questions and governance upkeep. Shape and cost agreed against what the sprint actually uncovered.

Where we work

Norwich and Norfolk first, the rest of the UK remotely.

Digital and AI consulting is run from Norwich by senior specialists, so Norfolk brands get people who know the local market, the local search results and the local competition. Everything else runs remotely, which means brands anywhere in the UK get the same senior specialists, the same fixed monthly price and the same exact delivery dates.

Norwich and Norfolk

In person when it helps: kickoff, quarterly planning, shoots and workshops across the county.

  • Norwich
  • Great Yarmouth
  • Wymondham
  • Dereham
  • Attleborough
  • Thetford
  • King's Lynn
  • North Walsham
  • Diss
  • Aylsham
  • Cromer
  • Sheringham

Norwich search results

We track the local map pack, the local organic results and the AI answers Norfolk buyers actually see, so the work is aimed at the searches nearest your revenue.

The rest of the UK

Fully remote delivery. Your dashboard, your monthly report, your Slack or WhatsApp thread. No travel line on the invoice.

FAQs

Digital and AI consulting, answered straight.

Prices, timelines, guardrails and what happens to the work when we leave.

Price on application, in three bands: Diagnose for a 10 working day audit and roadmap, Implement to build and launch the first automations, and Embed for a full workflow rebuild with training and governance. Scope decides the fee, so we agree what is in, then quote one fixed number + VAT paid 50/50, and it does not move inside that signed scope. Monthly advisory afterwards is optional, from £950/mo + VAT.

The sprints are one-off fixed fees, paid 50% to start and 50% on delivery. Only the optional advisory afterwards is monthly, and it carries the same terms as our other subscriptions: a six month proving period, then rolling monthly with 30 days notice. You are never obliged to take it.

A written report you could hand to a new operations director: your current tool and data map, a scored maturity read across data, process, skills and governance, a ranked shortlist of AI use cases with the hours or cost each one saves, what to build, what to buy and what to skip, and a 90 day implementation plan with prices. Plus a 60 minute readout with the two of us, recorded.

Guardrails are the boring, essential part: which tools staff may use, what data may never be pasted into them, who approves AI-generated output before it reaches a customer, how you log what the tools decided, and how you handle a bad answer. We write them as a short usable policy rather than a 40 page document, aligned to ICO guidance on AI and data protection and the ISO/IEC 42001 control areas, and we train your team on them.

It can, even from the UK, if you sell into the EU or use AI output there. The Act came into force in August 2024 and has been phasing in since, with prohibitions live from February 2025 and general purpose model duties from August 2025. Most SME use, drafting, summarising, internal automation, is low risk and needs transparency and record keeping rather than certification. We tell you plainly which category you sit in and what evidence to keep, and we will say when the honest answer is that nothing extra is required.

Both, and the implementation is the point. Advice you have to hire someone else to action is half a job. On Implement and Embed we build the automations, connect the tools, write the prompts and internal assistants, migrate the data and train the people who will use it day to day.

We use what fits: the major model providers, automation platforms and whatever already sits in your stack. We take no commission and resell nothing, so if the right answer is a £20/mo tool rather than a build, that is what we recommend. Any third-party licence is billed to you directly by that vendor at their list price.

Not in our experience, and we will not sell it that way. The work that AI reliably absorbs is the repetitive middle: data entry, first drafts, triage, chasing, reformatting. We measure the sprint on hours returned to your team and errors removed, not headcount cut.

Diagnose runs 10 working days and needs about three hours of your time: a kick-off, two or three short interviews with the people who do the work, and the readout. Implement runs four to six weeks, Embed eight to ten. Everything is kept short and scheduled around you, so nobody loses a day to a workshop.

You do. Prompts, automations, documentation, policies and any code we write are handed over on delivery, in your own accounts, along with a plain-English runbook so your team can maintain them without us.

Yes. Kick-offs, interviews and readouts can be done in person across Norwich and Norfolk, or entirely remote and recorded if that suits you better. Everything else runs remotely, and we work with clients across the UK the same way.

Still deciding? Start with a WhatsApp for a straight recommendation, or read the full FAQs.

Before you buy

The guides that answer the questions people ask us here.

Send us the job nobody wants to do.

Tell us the process that eats the most hours in your week. We will tell you straight whether AI fixes it, roughly what it saves, which sprint gets you there and what it costs. Usually the same working day.

Six-month proving period, then monthly rolling. No 12-month lock-in. Need a quiet month? Pause twice a year instead of cancelling, and keep your price and progress.